Air India fined Rs 10 lakh for denying boarding to passengers with out compensation.
New Delhi:
Aviation regulator DGCA has imposed a superb of Rs 10 lakh on Air India for denying boarding to passengers holding legitimate tickets and thereafter not offering necessary compensation to them.
“After {that a} collection of checks have been carried out by DGCA and through our surveillance at Bengaluru, Hyderabad and Delhi, there have been particular situations, within the case of Air India – the place the regulation (relating to compensation to passengers) will not be being adopted and subsequently, a present trigger discover was issued to the airline and likewise a private listening to was afforded,” the Directorate Basic of Civil Aviation (DGCA) mentioned in an announcement.
Based on the regulator, Air India might not have a coverage on this regard and doesn’t pay compensation to the passengers.
“To say the least, it’s a matter of great concern and unacceptable. Within the particular circumstances detailed within the present trigger discover, after going by AI submissions, as a part of enforcement motion, the competent authority has levied a penalty of Rs. 10 lakh,” it famous.
“As well as, the Airline has been suggested to instantly put the methods in place to resolve the problem – failing which additional motion shall be taken by DGCA,” it added.
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