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HomeTechWhatsApp Launches Well being Consciousness Chatbot in India for Women, Younger Girls

WhatsApp Launches Well being Consciousness Chatbot in India for Women, Younger Girls

WhatsApp on Wednesday introduced its partnership with nonprofit Lady Impact to launch synthetic intelligence (AI) based mostly chatbot ‘Bol Behen’ (colloquial Hindi for ‘Converse, Sister’) in India to assist adolescent ladies and younger girls with considerations and queries round basic well being and sexual wellbeing. The Hinglish language chatbot is designed to supply content material on subjects reminiscent of sexuality, relationship, and reproductive well being in a self-paced chat expertise on the moment messaging app. Customers can even ask their very own questions on completely different subjects.

Customers can entry the Bol Behen chatbot by sending ‘Hello’ to the quantity +91-7304496601 on WhatsApp or by visiting its profile on the Internet.

The Fb-owned messaging service mentioned the brand new chatbot is focused at adolescent ladies and younger girls within the Hindi belt of India who usually use low-end smartphones with restricted Web bandwidth.

Utilizing WhatsApp’s framework, Bol Behen is aimed to have an improved understanding of sentiment of the messages it receives to answer customers extra exactly. It is usually projected to achieve hundreds of thousands of ladies throughout India to reply their well being curiosities and considerations and join them to vetted companies sooner or later.

In 2020, Lady Impact first launched the Bol Behen chatbot on Fb Messenger in India. It’s claimed to have scaled as much as attain over 100,000 conversations, with over 1.6 million messages acquired. The chatbot is impressed by Lady Impact’s preliminary chatbot Massive Sis that was launched in South Africa to supply non-judgmental recommendation on subjects together with sexual well being and relationships.

“WhatsApp’s know-how affords us the chance to forge nearer hyperlinks between ladies and the well being companies they want, offering content material that solves her considerations and encourages her to entry healthcare, via reference to curated and vetted suppliers,” mentioned Kanishk Kabiraj, Lady Impact Nation Lead for India, in a ready assertion. “This can assist us to ship extra seamless, personalised healthcare journeys sooner or later — for instance, main to ladies reserving appointments, getting reminders and sharing suggestions all inside Bol Behen.”

Lady Impact works to achieve ladies and younger girls throughout Africa and Asia with chatbots, chat exhibits, and TV dramas to present them data about their physique and well being. It additionally runs digital model Chhaa Jaa in India for lower-income, adolescent ladies throughout the Hindi belt. It was launched in 2019 and is reaching over 10 million ladies.

Chatbots are rising on WhatsApp to assist its customers with automated, human-like conversations. Within the latest previous, the app added chatbots to assist customers e book COVID-19 vaccines, battle air pollution, and even e book cab rides.

WhatsApp already has over 400 million customers within the nation that firms, authorities companies, and nonprofits can leverage to serve their completely different functions and goals via chatbots.



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